Unlike other approaches that tell you WHAT you need to do, NLP is a HOW TO technology. It tells and shows you HOW TO achieve what you want and HOW TO become the person you want to achieve your goals.

NLP is only a model. It isn't 'right' or 'wrong' it's only as useful as it is useful. One of the basic tenets of NLP is "if it isn't working, try something else" - and this applies to NLP as much as anything else. Here are three different descriptions of NLP. Dip into each of them and see which is most to your liking:

* A description in terms of baking a cake.
* An interview with James Lawley who uses NLP in his work as a psychotherapist and business consultant.
* A more formal description in terms of psychological and therapeutic models.

In order to understand how you can influence your external world, you need to understand how your thinking affects your internal world. NLP (Neuro Linguistic Programming) is the most useful approach we know for doing this.

We have found building rapport is a prerequisite for effective communication, whether in counselling, in our personal lives, in our professional lives ... anywhere, and with anyone.

By following the simple steps we give in Parts 1 and 2, you too can enhance your communication skills dramatically. Then you will be able to improve the quality of your life, and the lives of those around you.

Everyone structures their experience of the world through the five senses -- seeing, hearing, feeling, tasting and smelling. Whilst you are aware of your External senses, did you know you had a matching set of "internal senses" or that they are called Representational Systems?

In the beginning was an ethos, a characteristic spirit of a community. Judith DeLozier says: "The discipline known as NLP began before it had a name with an interdisciplinary community of people. We were motivated by a shared curiosity about how we know, about how we learn, how we communicate, and how we change."