Download as a MS Word file: Criteria for Competence v1-6 FINAL.doc

NOTE:  Where ‘client’ is used, please read ‘client or exemplar’

A clean facilitator can consistently and appropriately demonstrate the following:

1. Clean Language



Facilitate verbally and nonverbally with Clean Language:

1. Make use of the basic clean questions (e.g. the questions on the 'compass', or the  'molecule of perception')
2. Ask specialist questions appropriate to the logic of the client’s information
3. Work with range of client information: sensory, conceptual, symbolic and nonverbal
4. Ask questions with a curious yet neutral tonality and match vocal qualities when using clients’ words
5. Move between trance-inviting and conversational tonalities
6. Gesture and gaze at the location of symbols in the metaphor landscape - from the client’s perspective
7. Vary the use of the syntax from minimal to full (e,g make use of 1, 2 and 3-part syntax and ‘when/as’)
8. Recap and backtrack
9. Start and finish cleanly (including starting from a drawing)

2. Metaphor

Identify and utilise client’s verbal and nonverbal metaphors:

1. Recognise and utilise clients’ explicit and implicit metaphors
2. Facilitate clients to translate their sensory, conceptual and nonverbal expressions into metaphor
3. Work in ways that are congruent with the nature of the client’s metaphors

3. Modelling



Facilitate clients to self-model over time:

1. Ask questions that come from continually updating your model of their model with each new piece of information
2. Direct attention in a way that takes into account the current desired outcome (distinguishing between the client’s outcome in change-work and the modeller’s outcome in exemplar modelling)
3. Develop their metaphor landscape (i.e. ’staying put’ long enough to identify and locate a configuration of symbols and the relationships between them)
4. Identify simple sequences and patterns of space, time and form
5. Encourage and maintain the psychoactivity of their metaphor landscape

4. Change-work



Facilitate clients in their own change process to:
(e.g. Make use of 'A Framework for Change' or 'Symbolic Modelling Lite')

1. Identify a desired outcome (e.g. make use of the PRO model)
2. Develop a desired outcome landscape
3. Explore the effects of their desired outcome
4. Identify, develop and make use of resources
5. Identify and mature changes as they occur
6. As required, identify maintenance patterns and/or conditions necessary for change.
   

5. Clean Space



Make use of the basic Clean Space process:
(e.g. 'Clean Space Lite')

1. Start cleanly
2. Make use of basic Clean Space questions and directions
3. Locate new spaces
4. Facilitate knowing from each new space
5. Return to existing spaces
6. Facilitate knowing across/between spaces
7. Finish cleanly
   

This version, 30 July 2011 – changes compiled by James Lawley.
Original version compiled in January 2007 by James Lawley, Wendy Sullivan, Phil Swallow and Penny Tompkins.

NOTES:

A bit of history. The initial Criteria (v1.0) were put together for the first Clean Change Company certification on 18 & 19 January 2007. They have been amended and extended a few times since then although always within the original structure.

I believe the following organisations make use of these criteria as the basis of their certification/assessment/appreciation process (but you will need to check with them to be sure):


These organisations have devised different ways of conducting the process while using the same criteria as guidelines for a foundation level of competency.

If there are any other organisations who are making use the criteria, please let me know and I'll add you to the list.

These criteria are not fixed. They are open to revision and improvement. You can participate in a dialogue about these criteria at the cleanforum.com

James Lawley