Some skills required to facilitate using Systemic Outcome Orientation General in-the-moment abilities:- Recognise a client’s desired outcome (CDO) statement
- Distinguish CDO’s from all other types of description (especially Remedies)
- Recognise when you do not have a CDO
- Recognise multi-part, multi-level, multi-type CDO statements
- Maintain a relevancy check in relation to the CDO
General across-time abilities:- Hold the current CDO in mind throughout the session
- Model the structure/organisation of CDOs
- Notice patterns in CDOs
- Muse on the logic of the CDOs (e.g. presupposition, inherent logic, causal links etc.)
- Track changes to a CDO and model their dynamics
Abilities to facilitate a client to:- Identity a CDO.
- If client cannot identify a CDO, work within logic of their information until they can
- Elaborate their CDO statement (into an embodied perception)
- Identify evidence criteria for when their CDO is happening or has happened
- Relate their CDO to other aspects of their experience
- Explore effects of the CDO happening (ecology of self, other, system)
- Explore and select from multiple CDOs
- Test the robustness of their CDO.
- Direct attention to salient aspects of their experience and orientate toward their CDO
- Utilise when they appear to do their desired outcome
- Review progress toward a previously defined CDO (i.e compare actual with desired)
Relationship with self- Know own model of world, especially values, beliefs, preferences and be able to separate them from the client's.
- Know when client's desired outcome is incompatible with your own values – refuse or renegotiate the contract.
- Recognise own reactions and utilise or set aside as appropriate.
- Recognise and manage your need to rescue/help/solve their problem/make something happen/achieve a result/know what's best for them/tell them what you would do if you were them/etc.
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Penny Tompkins & James Lawley
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Penny and James have both been UKCP registered neurolinguistic psychotherapists since 1993, supervisors, coaches in business, and certified NLP trainers. They co-authored 
