COACHING FOR P.R.O.'s

by Penny Tompkins and James Lawley

Exercise 1:

Using the guidelines in the Coaching for P.R.O.'s article, identify which of the following client statements describe a Problem, a Remedy or a desired Outcome (answers below):

1. I want to work together as a team.

2. I want my manager to stop micromanaging me.

3. I can't finish reports on time.

4. I'm tired of doing more than my fair share.

5. I'd like to be a confident presenter.

6. I don't want to be distracted from my goals.

Exercise 2:

Using the PRO Model, write down the question you would ask of the six client statements in the previous exercise (answers below).

Answers to Exercises 1 & 2:

1. Outcome: And when you work together as a team, is there anything else about that work together?

2. Remedy: And when your manager stops micromanaging you, then what happens?

3. Problem: And when you can't finish reports on time, what would you like to have happen?

4. Problem: And when you're tired of doing more than your fair share, what would you like to have happen?

5. Outcome: And when you are a confident presenter, what kind of confident is that?

6. Remedy: And when you are not distracted from your goals, then what happens?

 

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